Shipping and returns

Where we ship

We sell only to buyers outside Japan.

A bag ships only after we receive your payment, inspect the bag in Japan and complete export clearance.

Your order page shows the current stage.

Each shipment is insured. We name the carrier for each order on your order page.

Each invoice adds two charges to the item price.

A handling fee of 1% of the item price.
Insured shipping: a flat amount for your region, plus insurance at 1.5% of the item price.

The request form shows the total for your country before you send it.

Region	Countries	Insured shipping
East Asia	China, Hong Kong, Macao, South Korea, Taiwan	¥12,000 + 1.5% of the item price
Southeast Asia	Brunei, Indonesia, Malaysia, Philippines, Singapore, Thailand, Vietnam	¥15,000 + 1.5% of the item price
North America, Europe, Middle East and Oceania	Australia, Austria, Bahrain, Belgium, Canada, Czechia, Denmark, Finland, France, Germany, Greece, Ireland, Israel, Italy, Kuwait, Luxembourg, Monaco, Netherlands, New Zealand, Norway, Oman, Poland, Portugal, Qatar, Saudi Arabia, Spain, Sweden, Switzerland, United Arab Emirates, United Kingdom, United States	¥25,000 + 1.5% of the item price
Other countries	All other countries outside Japan	¥30,000 + 1.5% of the item price

Amounts are in Japanese yen. Import duties and VAT are separate.

We ship on DAP terms. You pay import duties and VAT. They are not part of our price.

We do not collect them. The amount is set by the country you import into.

We accept bank transfer only. Invoices are in Japanese yen and are valid for 72 hours from issue.

You pay all sending and intermediary bank charges. Prices in other currencies are for reference. You bear any exchange-rate difference.

All sales are final. Orders ship internationally, so we do not accept returns or give refunds.

If we are unable to ship your order, your payment is returned in full. This includes a bag that does not pass inspection.

We do not sell bags made from CITES-listed materials, such as crocodile.