Reference only. Invoices are in Japanese yen.

Bags

Terms of sale

1. Who we are

These terms apply to purchases through Kiwami Japan. "We" means the seller named below. "You" means the buyer.

Kiwami Japan is an independent seller. It is not affiliated with or endorsed by Hermès.

2. Who can buy

We sell only to buyers outside Japan, for delivery to an address outside Japan.

3. Listings

Each listing shows the details known when it was listed. Details we do not know are marked "Not stated".

"Available" means you can send a request for the bag. It does not mean that a sale has been formed.

We do not sell bags made from CITES-listed materials, such as crocodile.

4. Requests

A Request to Buy is a request only. It creates no payment and does not oblige you to buy. We may decline a request.

5. Invoices and payment

After your request, we issue an invoice in Japanese yen. The invoice is valid for 72 hours from issue. If it is not paid in that time, it lapses and nothing is owed.

The invoice amount is the item price plus a handling fee and insured shipping. The handling fee is 1% of the item price. Insured shipping is a flat amount for the region you ship to, plus insurance at 1.5% of the item price. The flat amount for each region is shown on our Shipping and Returns page.

Payment is by bank transfer only. You pay all sending and intermediary bank charges. The full invoice amount must reach our account.

Our sale to you is formed when we receive payment of the invoice in full.

6. Currency

Prices shown in currencies other than Japanese yen are for reference. The invoice amount in Japanese yen is the amount due. You bear any exchange-rate difference.

7. Inspection

Every bag is inspected in Japan by a Japanese technician before it ships. The findings are recorded on an inspection sheet for your order.

The inspection is not a document from Hermès and is not a valuation.

8. All sales are final

All sales are final. Orders ship internationally, so we do not accept returns or give refunds.

9. If we cannot ship

If we are unable to ship your order, your payment is returned in full. This includes a bag that does not pass inspection.

10. Export, shipment and insurance

A bag that passes inspection completes export clearance in Japan and is shipped insured. We name the carrier for each order.

11. Import duties and VAT

We ship on DAP terms. You pay import duties and VAT in the destination country. They are not part of our price.